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      顧客支持工程師

      刷新時間:2023-11-29

      安科銳亞洲有限公司

      面議

      海淀區(qū) | 本科 | 1-3年

      基本信息
      工作地點(diǎn):海淀區(qū) 所屬部門:customer suppor
      職位類別:售后技術(shù)支持 招聘人數(shù):1 人
      匯報對象:Manager
      職位描述

      Responsibilities:
      · Responsible for delivering the highest levels of customer service and customer satisf.
      · Provide on-site service support and maintenance of Accuray’s products in the assigned territories.
      · Provide on-call support to Accuray customers in China.
      · Manage the technical service information flow between Accuray HQ and China.
      · Closely interact and communicate with customers, sales teams and customer support team and coordinate field support functions
      · Implement Preventive and Corrective Maintenance programs for China Region.
      · Manage the technical service information flow between Accuray HQ and China.

      Qualifications:
      · A technical Bachelor’s degree (Bachelor of Science in Electronics & Engineering) or equivalent is required
      · Minimum 2 years experience in Field Service, installation and troubleshooting complex electronic equipment or equivalent

      Attributes:

      · A positive attitude and highly motivated.
      -Must be a self starter, able to work independently and take initiative.
      -Capable to work and deal with high pressure situations
      - A team p and contribute openly to colleagues.
      ·-Strong interpersonal and presentation skills.
      -Be able to competently perform field service activities in assigned territories.
      · Have strong troubleshooting skills.
      · Able to lift 25Kg and work on ladders.
      · Good oral and written communication skills in English and Mandarin




      崗位要求:
      學(xué)歷要求:本科 工作經(jīng)驗(yàn):1-3年
      年齡要求:不限 性別要求:不限
      語言要求:英語 專業(yè)要求:不限
      企業(yè)信息
      公司性質(zhì):其它 公司規(guī)模:20-99人
      所屬行業(yè):醫(yī)療設(shè)備/器械
      企業(yè)介紹

      Accuray Incorporated (Nasdaq: ARAY), based in Sunnyvale, Calif., is the premier radiation oncology company. The company develops, manufactures and sells personalized, best-in-class treatment solutions that revolve around the patient. Accuray’s innovative technologies – the CyberKnife and TomoTherapy Systems – set the standard of care with the aim of helping patients live longer, better lives.
      Accuray是一家放射腫瘤治療公司,致力于發(fā)展、生產(chǎn)及銷售引領(lǐng)醫(yī)護(hù)標(biāo)
      準(zhǔn)的個人化、創(chuàng)新治療解決方案,旨在延長患者的壽命及提高他們的生
      活質(zhì)量。本公司的先進(jìn)技術(shù)提供全方位的放射治療和放射手術(shù)治療。

      我們的理念:
      開創(chuàng)一個新的未來,讓癌癥患者不再遭受恐懼和痛苦。
      我們的使命:
      制定個人化、先進(jìn)的治療解決方案,延長患者的壽命及提高他們的生活質(zhì)量。
      我們的治療方案的重要性:
      患者–Accuray透過創(chuàng)新,延長癌癥患者的壽命及提高他們的生活質(zhì)量,為他們帶來新的希望。
      客戶–Accuray的先進(jìn)治療解決方案提高了醫(yī)療機(jī)構(gòu)的臨床治愈機(jī)會,幫助他們?yōu)槊恳晃换颊咛峁┳詈玫闹委煛?br/>投資者—Accuray提供專門用于影像導(dǎo)引放射手術(shù)和調(diào)強(qiáng)放射治療的獨(dú)特產(chǎn)品,這兩個市場分部正在快速增長。
      員工——Accuray員工致力于從根本上改變癌癥治療方法的未來,延長患者的壽命并及提高他們的生活質(zhì)量。