Responsibilities:
? Manage multiple concurrent complex, global, multi-phased project delivery following SAP methodology
? Effectively communicate and work with C-Level sponsors, internal and client project teams, international and multi-cultural clients
? Quickly and effectively gather client’s business requirements to design solution
? Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule - including multiple time zones
? Creatively design solutions for complex requirements
? Enhance and customize product per business requirements gathered during the design phase
? Develop and maintain strong functional and technical product knowledge
? Effectively communicate complex ideas and persuade clients to adopt the recommended solution
? Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
? Provide updates on client statuses and escalate issues while maintaining control of the project
? Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
? Meet or exceed deployment productivity and quality metrics
? Deliver outstanding client service to achieve high implementation survey scores
? Work effectively with peers, other departments, and management


Qualifications
Education, Experience & Training required:
? BA/BS or equivalent experience
? Minimum of five years of enterprise level project management, consulting and/or software implementation experience - – experience with customization project delivery highly preferred
? Experience in client-facing/service roles
? Experience with customer relationship management business applications
? Strong organizational skills and ability to deliver on commitments

Job Specific Specialized Knowledge & Skills: (in order of priorities)
? Strong project management skills
? Exceptional written and verbal communication skills in Mandarin and fluent in English
? Proven negotiation and presentation skills
? Ability to address and manage through ambiguous situations - assess situations, problem solve and make decisions
? Strong problem resolution skills - proven ability to engage and interact with internal & external teams to resolve client issues
? Ability to work productively in a fast-paced, high-pressure, and ever-changing environment
? Proven negotiation and presentation skills
? Comfortable with traveling for over 50% 0f total working hours
? Strong technical aptitude and ability to understand technical concepts quickly
? Ability to persuade and influence
? Implementation methodology experience
? Ability to prioritize and manage workload to meet deadlines

Critical Performance Competencies:
? Accountability
? Communication and Influence
? Attention to Detail
? Listening
? Planning and Organization
? Change Management
? Business Acumen/Strategic Business Perspective
? Adaptability/ Flexibility
? Decisiveness/Judgment
? Intelligence
? Tenacity

Value Competencies
? Displays passion for & responsibility to the client
? Displays a passion for what you do and a drive to improve
? Displays dedications to successful delivery
? Displays a relentless commitment to win
? Displays personal & corporate integrity

Working environment (where major activities are carried out):
? SAP Office and onsite with the client

Working hours:
? 40 hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness and overtime if needed

PS：此職位只考慮free形式，周期半年。

上海西信信息科技有限公司成立于2004年。優秀的管理團隊致力于將公司打造成為國內領先的企業IT服務供應商，服務于在華的全球五百強企業以及國內知名行業領先者。
上海西信信息科技有限公司業務范圍涵蓋ERP/SAP咨詢實施、IT業務外包、行業信息化解決方案以及系統開發，行業覆蓋汽車/工程機械、制造業、能源以及高科技企業。在ERP/SAP咨詢實施業務領域，上海西信以其卓越的交付能力成為SAP、埃森哲、HP、IBM等企業的IT供應商。上海西信同時也專注于汽車/工程機械的行業解決方案。經過上海西信核心團隊自主研發的《質量信息跟蹤管理系統》獲得計算機軟件著作權登記證書，并成功成為上海市高新技術成果轉化項目。該系統已經成功應用到上海汽車集團旗下多家企業，并得到客戶一致好評。

處于高速發展中的西信公司，希望能夠與志同道合的你一起走向成功的明天！